The delivery of the iPhone 12 mini and iPhone 12 Pro Max began on Friday. In many forums and on social media, however, many customers of the iPhone 12 mini are currently speaking up with a problem: the touchscreen does not always react as expected. This applies in particular to the lock screen: If the mobile phone was unlocked using Face ID, a swiping gesture takes you from the bottom of the screen to the home screen. However, it is precisely this gesture that the iPhone 12 mini does not always reliably register.
Even with the two buttons for activating the flashlight or the camera, the touchscreen often does not react, according to the first customers. If, on the other hand, you use a different finger instead of your thumb to unlock the device, the iPhone 12 mini would recognize the gesture more reliably.
IPhone 12 mini only affected
Reports are currently limited to the smallest iPhone model – the iPhone 12, iPhone 12 Pro, and Pro Max do not appear to be affected by this issue. The number of reports suggests that these are not just operating problems for a few customers, but that there is actually a problem. Some of those affected have previously used other iPhone models with Face ID, where the unlocking process is exactly the same – so it is unlikely that buyers will use the phone incorrectly or that the behavior is unfamiliar.
Hardware or software?
It is unclear whether this is a manufacturing or hardware problem or whether the difficulties can be resolved with a software update. If the problem can be solved by an iOS update, Apple should provide an update in the coming weeks.