Allegation: Planned obsolescence on iPhones
After a court settlement of $ 500 million in the US and the payment of another $ 113 million to avert an investigation into various American states, Apple is faced with legal claims from Euroconsumers. The Luxembourg-based consumer protection organization campaigns for customer rights in various European countries. Euroconsumers recently filed two class actions in Belgium and Spain against Apple. Similar lawsuits are to follow in Italy and Portugal in the next few weeks. The organization accuses Apple of planned obsolescence of older devices to encourage customers to buy new products.
Unfair to consumers and irresponsible to the environment
“Planned obsolescence is not only unfair to consumers, but also irresponsible from an environmental point of view,” said Euroconsumers at the company’s own Website regarding the proposed lawsuit against Apple. The company lacks respect for customers when it comes to the iPhone throttle. In any case, consumers are increasingly disappointed that products age too quickly. The organization names the iPhone 6 (including the performance brake that was subsequently activated by Apple) as a “good” example of goods that manufacturers deliberately quickly degrade to scrap.
At least 60 euros for each affected customer
The models affected by the class action lawsuit include the iPhone 6, iPhone 6 Plus, iPhone 6S, and iPhone 6S Plus. Euroconsumers accuses Apple of having acted unfairly and misleadingly towards customers. The organization therefore demands a payment of at least around 60 euros to every iPhone user who was affected by the performance throttle.